Healthy Earth Healing Center

Healthy Earth Healing Center

Shipping and Returns Policy

Effective 2017-01-01

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Order Confirmation

As soon as you place your order, you will receive an order confirmation email. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm the products are in stock and available for immediate shipment. If your item is on backorder or unavailable we will void the pre-authorization and advise you by email. If your item(s) are available for immediate shipment, we will process the charges and submit the order for immediate shipment.

 

Order Shipment

If your order is stock and we process the charges to your credit card, it will ship within 72 hours from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the email address you provide when checking out. If you do not receive tracking information from us within five (5) business days of your order, feel free to follow up with us

Damages

Please inspect the packaging of your item(s) when they arrive. If you notice any damage you should make note of it when signing for delivery. If your item(s) do arrived damaged, please send photos and we will process an insurance claim on your behalf.

 

Buyer Cancellations and Refunds

All orders cancelled after 48 hours are subject to a $20 administration fee whether or not your order has shipped. If you order has shipped, you (the buyer) will be responsible for the actual return shipping charges. Refunds will only be issued to the original credit card or PayPal Account used when the order was placed.